...until you fart." - Author UnknownAt times it can really feel that way, most would agree. I am compelled to publish this post given the conversation I am witnessing between two colleagues - one apparently being considered for a promotion. It could be personality, bravado, nerves or a combination thereof, but the "interviewee" keeps talking over her superior...Breathe.
In my experience, effective listening is an art that few have mastered. As people compete for ‘airtime’, there is nothing like an interruption to make someone feel their ideas are under/unappreciated. Not to speak of the effect of glossy eyes…
Ironically though, everyone wishes to be understood and the most direct path to reaching that understanding is by listening…actively. Of course, this applies in all settings – be it within the context of personal relationships with friends, family and spouses, or (as in the case I described above) professional ones with bosses, colleagues, employees, partners etc.
Now that I have hopefully convinced you as to its value, you can read up on tips to becoming an active listener here.